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SHIPPING Policy
At APS, we are committed to ensuring timely, reliable, and efficient delivery of your orders. Below is our detailed shipping policy.
Shipping Rates
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Shipping rates are weight-based. The weight of each item is shown on its product page.
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All weights are rounded up to the next full pound, per carrier requirements.
Shipping Schedule
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Orders placed before 3:00 PM CST (Mon–Fri): Typically ship the same day unless otherwise stated.
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Drop-ship items from the manufacturer: May require one business day for processing before shipping.
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Expedited orders: Must be placed before 3:00 PM in your time zone for same-day shipping.
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Standard ground orders: Must be placed before 12:00 PM in your time zone for same-day shipping.
Shipping Services
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APS will use your selected shipping service unless a comparable option is more suitable.
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Customers are responsible for all shipping charges to and from APS.
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Once a package is handed off to the carrier, APS is not responsible for delays.
International Orders
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Additional processing and shipping time may be required.
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Customers are responsible for all taxes and tariffs imposed by their country.
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Free shipping is not available for international orders.
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Shipping times vary by destination.
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Shipping quotes can be requested at checkout. A representative will provide details if needed.
Free Shipping
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Orders over $150 may qualify for free shipping (subject to weight limits).
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Free shipping applies only to the contiguous United States.
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Not available for Alaska, Hawaii, Puerto Rico, APO/FPO/military bases, or international destinations.
Oversized Items
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Items weighing 100 lbs or more (such as large equipment/machines) require a custom freight fee.
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Oversized items cannot be shipped through standard methods and will be sent via truckline carrier.
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Contact APS for questions regarding oversized shipping fees.
Shipping Damage
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Customers must inspect packages upon delivery.
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If a package appears damaged, refuse delivery and contact APS immediately.
Contact Information:
Phone: 341-777-0550
Email: Support@alphaprintsupply.com
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